We accept inquiries via email. Depending on the content of your inquiry, it may take some time for us to respond.

Please note that inquiries made on Saturdays, Sundays, national holidays, the New Year holidays, and during the summer season will be processed on the next business day or later.

*When inquiring about an order, please be sure to include your order number and name when emailing us.

*If you are in a hurry, please contact us at 047-407-1168 (reception hours are 10:00-15:00).

If you wish to cancel your membership, please contact us using the inquiry form below. We will confirm your order details and membership registration information and then process your cancellation.